Cv998 Terms and Conditions — Please Read Before Use

1 General Terms & Conditions

Cv998 (hereinafter referred to as the "Platform", "we", or "us") is an online gaming platform that provides Live Casino, fish games, Sports Betting, and other gaming services to users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between cv998 and its users.

Cv998 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms. We recommend checking this page regularly.

All services on cv998 are intended for entertainment and lawful gaming purposes. We serve adult users only, and all gaming is conducted in accordance with international licensing standards and regulations.

2 Account Registration & Management

The following conditions must be met to open an account and play on cv998:

• You must be at least 18 years old. Minors are not permitted to use cv998 under any circumstances.
• Each person may hold only one account. Opening multiple accounts is strictly prohibited.
• All information provided during registration must be truthful and accurate. Submitting false information is a serious violation.
• You are solely responsible for keeping your account password and login details secure.
• Accounts must not be shared with or used by anyone else.
• Cv998 may request additional documentation for identity verification at any time.

For account verification, cv998 may request a copy of your National ID, passport, or other government-issued identification. Withdrawals may be held until verification is complete.

3 Deposit & Payment Policy

Deposits on cv998 can be made via bKash, Nagad, and Rocket. The following conditions apply to all deposits:

• Deposits must be made from a mobile wallet registered in your own name.
• Deposits made from third-party accounts are not accepted and will be returned.
• The minimum deposit amount is BDT 500 (five hundred taka).
• Cv998 does not charge any processing fee on deposits.
• Once a deposit is completed, your balance is typically updated within 5 minutes.
• If a delay occurs due to a technical issue, please contact our support team with your transaction ID.

Cv998 reserves the right to investigate suspicious or unusual payment activity and to place holds on transactions where necessary. cv998 has a zero-tolerance policy toward money laundering and the use of illegally obtained funds.

4 Withdrawal Policy

The following rules must be followed to withdraw winnings from cv998:

• Withdrawals can only be made from verified accounts.
• Withdrawal funds will be sent exclusively to a mobile wallet registered in your own name.
• The minimum withdrawal amount is BDT 500 (five hundred taka).
• Withdrawals are typically processed within 15 minutes to a maximum of 24 hours.
• Specific wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be delayed pending investigation in cases of suspected suspicious activity.

For large withdrawal amounts, cv998 reserves the right to carry out additional verification. This is necessary to protect both the player and the security of the platform.

5 Bonus & Promotion Terms

Cv998 offers a variety of bonuses and promotions. Each bonus carries its own specific terms, but the following general rules apply to all bonuses:

• Welcome Bonus: A 100% bonus is available on your first deposit. To withdraw this bonus, you must wager the combined deposit and bonus amount 15 times.
• Reload Bonus: Available on a specific day each week. Terms are listed on the promotions page.
• Cashback: A cashback percentage on weekly losses, withdrawable with no wagering requirements.
• Referral Bonus: Both you and your friend will receive a bonus when you refer them and they make their first deposit.

Bonus abuse — such as claiming bonuses from multiple accounts, attempting to withdraw bonus funds without genuine play, or exploiting the system — is strictly prohibited. If detected, the bonus and any associated winnings will be voided and the account may be closed.

6 Gaming Rules & Fair Play

The following rules are mandatory for all players on cv998:

• All games must be played fairly. Any form of cheating or misconduct is strictly prohibited.
• Using automated bots, software, or scripts to play games is strictly prohibited.
• If a technical issue occurs during a game, players must contact the support team. Any attempt to exploit such issues will result in the winnings being voided.
• It is the player's responsibility to report any bugs or errors found in a game to cv998 immediately.
• Game provider rules also apply. Where they conflict with cv998's rules, cv998's rules take precedence.

All cv998 games run on RNG systems audited by third-party certifiers. Game outcomes are entirely random and not predetermined. The RTP (Return to Player) for each game is available on the relevant game page.

7 Prohibited Activities

The following activities are strictly prohibited on cv998 and may result in permanent account closure:

• Creating multiple accounts or using another person's account.
• Registering under a false identity.
• Manipulating or abusing the bonus system.
• Any form of hacking, phishing, or cyber attack.
• Fraudulent behaviour or harassment directed at other players.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting unauthorised access to the cv998 system or network.
• Collecting or sharing another user's login credentials.

Cv998 reserves the right to investigate any suspicious activity. Accounts may be temporarily suspended during an investigation.

8 Account Closure & Suspension Policy

Cv998 may temporarily suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Failure to verify identity or provision of false information.
• Extended period of inactivity (more than 365 days).
• At the player's own request.
• For legal or regulatory reasons.

If a balance exists at the time of account closure and no rules have been violated, the remaining funds will be returned through the designated process.

You may request account closure at any time by contacting our support team.

9 Limitation of Liability

Cv998 accepts no liability for the following:

• Game interruptions caused by internet connectivity issues.
• Issues arising from the player's own device or software.
• Delays caused by third-party payment gateway issues.
• Service interruptions caused by unexpected technical failures or natural disasters.
• Losses resulting from the player's own negligence or carelessness.

Gaming is a high-risk activity. Only wager what you can afford to lose. cv998 does not provide financial advice of any kind.

10 Right to Amend Terms & Conditions

Cv998 may update, add to, or remove any part of these Terms and Conditions at any time without prior notice. Changes take effect as soon as they are published on this page.

For significant changes, cv998 will endeavour to notify players via email or platform notifications. However, this is not a guaranteed obligation — it remains your responsibility to check this page regularly.

Continued use of the platform after updated terms take effect will be considered as your acceptance of the revised terms.

11 Contact & Dispute Resolution

If you have any questions or concerns about these Terms and Conditions, please contact our support team. We are always ready to assist you.

All disputes will be addressed through negotiation. cv998's decision will be considered final; however, if a player is not satisfied, they have the right to appeal to the relevant regulatory authority.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform
• Support Hours: 7 days a week, 24 hours a day